User Manual
We want to keep this user manual as simple as possible. If some function requires too many words to explain, it probably means we need to redesign our user interface.
If at any stage you have problems or suggestions, please feel free to contact support, or send an email to help@firewalla.com. Customer satisfaction is built into our team culture. Our engineering team will answer every email. If you like the software, please give us a good review, our engineers will work harder!
All support articles can be searched on https://help.firewalla.com
Getting Started
- Getting Started with Firewalla for New Users
- Getting Started with Firewalla AP7 (Wi-Fi 7 Access Point)
Initial Setup
Firewalla Modes
Securing Your Network
- Visibility and insight into your network
- Gain control of your network
- Active Protect
- Network Segmentation
- Device Active Protect
Zero Trust
- Building a Zero Trust network with Firewalla
- Firewalla microsegmentation and segmentation with AP7
- Firewalla AP7 Installation Guide
- Firewalla AP7 Community
- All Firewalla AP7 Documents
Troubleshooting
- Installation Troubleshooting - Gold
- Installation Troubleshooting - Purple
- Installation Troubleshooting - AP7
- Troubleshooting While Running Firewalla
- How to reset Firewalla boxes?
Troubleshooting while running
- Speed Tests and Speed Optimizations
- Debug network connectivity issues
- What to do if you can't access certain sites
- Other Tips
Firewalla AI
Features
Main Screen/Dashboard
VPN
-
VPN Server
- WireGuard VPN Server
- Site to Site VPN
-
VPN Client
- OpenVPN
- WireGuard
- AnyConnect
Security and Device Control
- Users
- Content Filtering
- Safe Search
-
Disturb
- Ad Block
- Geo-IP Filtering
- Scan
- Device Groups
- New Device Quarantine
- Activity & Content Control
Networking
- DDNS
- IPv6
- SSH
- DNS over HTTPS
- Unbound
- Bandwidth Usage Monitoring
- Smart Queue
- Policy-based Routing
- Network Events
- Network Performance and Quality Monitoring
Firewalla MSP and MSP Lite (Web Interface)
Router Mode Features
Tutorials
- How to rename a connected device?
- How to rename the Firewalla Box?
- How to pair Firewalla with another phone?
- How to get remote support?
- How to disable monitoring on individual devices?
- How to reserve IP Addresses for devices?
- How to change DNS servers for networks?
- How to migrate data from one box to another?
- Speed test and speed optimization
- Hidden Gems: Tips and Tricks
- More Tutorials
Advanced Setup
Advanced (non-standard) use cases for Firewalla. Please do not try any of these if you are not comfortable with the instructions.
- Switch to Beta release
- Setup Firewalla Box with Static IP
- Fun things with Firewalla
- Expanding via Docker Containers
- Tips for Pro's
- How to Flash Installer Image?
Use Cases
Under The Hood
- Where can Firewalla block?
- Inside Firewalla and STEM Learning example
- Product images (for network diagrams)
Community
- Firewalla Release Notes
- Reddit r/firewalla
- Facebook Page (lots of discussions there)
- Have an idea? tell us here
- Installation and Operations
- Problems and Solutions
- Others
- FAQ
Legacy
- Router Compatibility
- Turn on/off Monitoring
- Setup Mesh Routers (Simple mode/ DHCP mode)
- Firewalla DHCP mode
- Installation Troubleshooting - Red, Blue, Blue Plus
- How to Re-Flash SD card? - Red, Blue, Blue Plus
- How to keep your network unchanged in DHCP mode?