We want to keep this user manual as simple as possible.  If some function requires too many words to explain, it probably means we need to redesign our user interface.  

If at any stage you have problems or suggestions, please feel free to send email to help@firewalla.com, customer satisfaction is built into our team culture.  Our engineering team will answer every email.    If you like the software, please give us a good review, our engineers will work harder!

Initial Setup

• Firewalla Installation Guide
• Setup Troubleshooting
• Router Compatibility
• Switch to DHCP mode
• Turn on/off Monitoring
• About Mesh Routers 

Features

• The Top Graph
• Devices
• Alarms
• Rules
• Parental Control
• VPN
• VPN Setup for iOS
• VPN Setup for Android
• VPN Client For Windows
• VPN Client For Linux
• VPN Setup (With Port Forwarding)

• Ad Block
• Family Mode
• Open Ports
• DDNS
• IPv6
• SSH

• How to Troubleshooting a running Firewalla?
• How to manage Rules?
• How to manage Alarms?
• How to Reset Firewalla?
• How to Rename a connected device?
• How to Rename Firewalla Box?
• How to connect Firewalla to another phone?
• How to Manage Multiple Firewallas?
• How to Re-Flash SD card?
• How to get Remote Support?
• How to know what my IoT devices are doing?
• What's Firewalla VPN?
• How to disable monitoring on individual devices?
• More tutorials

 

Under The Hood

• How does Firewalla intercept traffic?
• Where Firewalla Can Block?
• Inside Firewalla and STEM Learning example

 

Community

• Facebook Page, lots of communications there
• Have an idea? tell us here
• Installation and Operations
• Problems and Solutions
• Others
• FAQ