We want to keep this user manual as simple as possible.  If some function requires too many words to explain, it probably means we need to redesign our user interface.  

If at any stage you have problems or suggestions, please feel free to send email to help@firewalla.com, customer satisfaction is built into our team culture.  Our engineering team will answer every email.    If you like the software, please give us a good review, our engineers will work harder!

All technical articles can be searched https://help.firewalla.com

• Getting Started with Firewalla for new users.

Initial Setup

• Firewalla Installation Guide 
• Installation Troubleshooting
• Troubleshooting While Running Firewalla
• Router Compatibility
• About Firewalla DHCP mode
• Turn on/off Monitoring
• Setup Mesh Routers 

Features

• The Top Graph  
• Devices  
• Alarms 
• Rules  
• VPN Server  
• VPN Setup for iOS
• VPN Setup for Android
• VPN Setup for Windows
• VPN Setup for Linux
• Parental Control
• Family Protect
• Safe Search 
• Ad Block
• Geo-IP Filtering
• Open Ports  
• DDNS
• IPv6
• SSH

Tutorials

• How to configure VPN Server?  
• How to manage Rules?  
• How to manage Alarms?  
• How to reset Firewalla?
• How to rename a connected device?
• How to rename Firewalla Box?
• How to connect Firewalla to another phone?
• How to manage multiple Firewallas?
• How to Re-Flash SD card?
• How to get remote support?
• How to disable monitoring on individual devices?
• How to configure Network Settings?
• How to keep your network unchanged in DHCP mode? 
• More Tutorials

Advanced Setup

Advanced none standard use cases for Firewalla. Please do not try any of this if you are not comfortable with the instructions.  

• Switch to Beta release
• Setup Firewalla Box with Static IP
• Firewalla VPN Client    

Under The Hood

• How does Firewalla intercept traffic?
• Where Firewalla Can Block?
• Inside Firewalla and STEM Learning example 

Community

• Important Announcements
• Facebook Page (lots of discussions there)
• Have an idea? tell us here
• Installation and Operations
• Problems and Solutions
• Others
• FAQ